Privacy Policy

SystemHub is based in Egypt and provides software plugins, Revit and BIM automation tools, planning systems, workflow templates, downloadable PDFs and files, and future digital products. By using our website or products, you acknowledge that your information may be handled as described in this Privacy Policy.

We may collect information you provide directly, including your name, email address, company details, contact form messages, newsletter preferences, product interest, support requests, and order-related details.

We may also collect technical and usage information such as device type, browser, pages visited, referral sources, approximate location, cookie identifiers, checkout activity, and analytics events.

We use information to respond to inquiries, provide support, deliver digital products, manage software access or licensing, improve website performance, understand customer needs, send requested communications, prevent misuse, and maintain business records.

If you subscribe to SystemHub updates, we may send product news, release notes, educational content, and marketing emails. We may use Brevo or another email marketing provider in the future to manage newsletter delivery and subscription preferences. You can unsubscribe from marketing emails at any time.

When checkout is activated, SystemHub expects to use Paddle for payment processing, customer checkout, tax handling, receipts, and related order operations. Paddle may collect and process payment and billing information under its own privacy terms. SystemHub does not intend to store full card details on its own servers.

We may use third-party services for hosting, analytics, email delivery, payment processing, form handling, customer support, license delivery, and website security. These providers may process information only as needed to provide their services to SystemHub.

SystemHub may use cookies, analytics tools, and similar technologies to understand website traffic, improve user experience, remember preferences, measure marketing performance, and protect the website. You can control cookies through your browser settings, although some website features may not work correctly without them.

We keep information only for as long as reasonably needed for the purposes described in this policy, including support, legal, accounting, tax, security, product delivery, licensing, and business record requirements.

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, or portability of certain personal information. To make a privacy request, contact us using the email below.

For privacy questions or requests, contact SystemHub at info@systemxhub.com.